Billing Policies for Million Dollar Mommy dba Jenn Scalia
By purchasing products or services from MDM and/or Jenn Scalia, you are accepting and agreeing to Million Dollar Mommy’s (dba Jenn Scalia) billing policy which applies to all customers and clients. Please also refer to the specific billing and return policies attached to the particular program or product your purchased. Please direct any questions to: support@jennscalia.com
General Policies
Customers are responsible for keeping all credit/debit card details and contact information current. Please email support@jennscalia.com and inform us of any changes right away.
If you need to update your credit card information, please use this form.
All contracted fees are automatically charged to the credit/debit card on file. If we have more than one credit/debit card on file, we will attempt to charge all cards on file. If you would like a card removed from your file, you need to contact us at support@jennscalia.com no more than 72 hours before your payment is due.
Payment Types
We accept Credit Card, Paypal and Transferwise (for International Customers).
Late Payments/Defaults
Credit/Debit Card Billing: All credit/debit cards are automatically charged on the customer’s specific billing cycle date or, if a payment plan is selected, every 30-days from the initial payment.
In the event of a failed payment, we send an email to notify you, so you can reconcile your account right away.
Our system automatically attempts to re-try your card every 2 days. After each failed attempt, you will be notified via email.
After 7 Days Delinquent, as per our Billing Policies which you agreed to upon purchase, your account will be deactivated and a Late Fee of $100.00 every 7 days will begin to be assessed on your account. After 30 Days Delinquent, we refer the account to a 3rd-party Collections Agency.
Fees
Returned Item Fee: There is a $50.00 insufficient funds fee for returned checks in addition to the amount still due.
Late Fee: Invoices which remain unpaid after 7-days may be assessed a late fee of $100.00 every 7 days.
Chargebacks: If a customer initiates a chargeback, we will assess a $200.00 processing fee for each individual chargeback.
Collections Fee: In the event an account is submitted to a third-party collections agency, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account, including the original balance, returned item fees and/or late fees.
Cancellations
Cancellation of your account does not dismiss outstanding invoices or any contracted commitments. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service.
Billing Disputes
You agree to provide 30 days to attempt resolution of any billing dispute before disputing with any third-party credit/debit card company or bank. Should Million Dollar Mommy dba Jenn Scalia receive a chargeback from a third-party credit/debit card company or bank on the customer’s behalf before we have been given a chance to resolve the issue, we have the right to collect on the rendered services plus any fees associated with those disputes.
Regardless of the outcome of the chargeback, we retain the right to collect on any rendered services or fees that are due. Million Dollar Mommy dba Jenn Scalia will submit any disputed amounts to a collection agency if not resolved in-house.
Once a chargeback is initiated, we will immediately suspend the account until the matter is resolved
Refunds
Please refer to the refund policy for the specific program you purchased. You are responsible for the total amount of your purchase plus any finance fees if applicable, whether you pay in full or choose a payment plan.
We understand there are special circumstances that may prevent you from adhering to your original purchase agreement or payment plan. In that case, you must contact Jenn Scalia in writing, where you may then be approved to reevaluate your payment plan. These requests must be made within 30 days of submitting payment.
By purchasing a product or service from us, you are indicating your agreement to these terms laid out in this billing policy.
Payment Plan Policy
We reserve the right to remove access to all groups, programs and materials should any automatic monthly payments decline.
We are extending a courtesy by providing you with an option to pay in monthly installments. This does not mean that you are on a month to month contract, unless otherwise stated. All payments must be paid on time and the total amount must be paid in full in order for the account to be considered current. By purchasing with a monthly payment plan, you are agreeing to pay the entire amount in full.
CONTACT INFORMATION
Questions about Billing Policies should be sent to us at support@jennscalia.com.
